March 17th, 2008
Why Inbound Calls Are Really Cold Calls
We all think that incoming calls and “leads” should be easier because they’re not cold calls, right?
Well, when you think about it, why aren’t they? Most of the time the other person is just looking for something and isn’t ready to make a decision yet. But we get so excited that we begin to “sell” anyway because it seems so much easier.
The Illusion of Interest
You get excited because you believe they’re ready to buy your product or service. After all, if they called you, they probably want to be sold. You think you’re going to make an easy sale. But then it doesn’t happen, and you don’t understand why.